About Electrical Connections LLC

About Us

Electrical Connections LLC started back in 2003 when father-son duo Bill and Guillermo saw a need for better service in the local electrical industry. At first, they served customers in all aspects of the electrical trade until they realized their true passion was in residential electrical services. Working alongside and getting to serve local homeowners with top quality workmanship and educate them on their electrical systems is what drove them to succeed as a business. Today, more than 20 years later, we still love that we get to help our customers and make their homes safer every day.

In the spirit of unity, a woman in a black outfit and a man in a work uniform proudly pose together before a U.S. flag backdrop. This powerful image speaks volumes about us, celebrating diversity and patriotism intertwined seamlessly.

Why Choose Electrical Connections LLC?

Logo of Electrical Connections with a green house symbol; contains a shield with a lightning bolt and an electrical plug.

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The Code of Ethics

Customers

We will serve our customers with integrity, competence, and objectivity. We will deliver to our customer all that we promised through value-added services. We will perform our work to meet technical codes or better. We will explore each customer situation to sufficient detail and gather sufficient facts to gain an understanding of the problems, the scope of assistance needed, and the possible benefits our service and technical recommendation may provide our customers. We will respect each customer’s home and property and leave them as clean as we found them.

Earnings

We will agree with our customers independently and in advance on the basis for our fees. Our fees will be commensurate with the quality of the services we deliver and the responsibility we accept. We will make it our moral imperative to maintain a profitable business as part of our responsibility to our employees and our families. We will be mindful of the honest value received by the customer and our right to an ethical profit.

Employees

We regard our employee’s satisfaction as important as customer service and company profitability. We subscribe to the premise of win, win, win. We will assign technical and support personnel to each job in accord with their experience, knowledge, and expertise. We will foster training for all our employees on an on-going basis to improve and uphold high performance standards.

Social Responsibility

We will be good corporate citizens. We will protect the health and safety of our communities by sharing knowledge of new environmental developments and technological advancements with the communities we serve. We will report violations of this Code of Ethics.

Professional Responsibility

We will perform jobs for which we are qualified by our experience and technical competence. We will make quality service the trademark of the jobs we perform. If needed, we will take care of callbacks with a minimum of inconvenience to our customers. We will stand behind our work. We will not provide services to a customer under terms or conditions that might damage or compromise the integrity of our trade and profession. We will follow The Golden Rule: treat others as you would like to be treated. We will not advertise our services in a deceptive manner. We will maintain a wholly professional attitude and behavior toward those we serve, our fellow contractors, our own employees, our suppliers, and the public at large.

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